A burning smell doesn't wait until morning.
A master electrician is on call in Lévis around the clock. The rest of the time we do panels, code upgrades and EV chargers — with the price agreed before we start, and the licence number on the page.
Call · 418 555-0193Free quote
An answer the next business day. If it's happening right now, call instead.
- Pole
- Connection point
- Mast
- Meter
- Panel
- Circuits
- Charger
Hydro-Québec's sideOwner's side
The boundary is the connection point. Everything to the right of it is yours — and that's where we work.
What every electrician's site should show
- RBQ 5678-1234-01Subcategory 16, mandatory
- CMEQ memberMandatory for every master electrician
- 24/7Emergencies in Lévis, year-round
- Liability insurance$2M, certificate on request
In Quebec, only a contractor whose RBQ licence carries subcategory 16 may perform electrical work, and every master electrician is required to belong to the CMEQ. Both numbers can be checked online in thirty seconds. A site that doesn't show them is wasting those thirty seconds.
Us or Hydro-Québec?
Half the emergency calls an electrician gets aren't for the electrician. Here's how to sort it out before you dial — the order you call in decides who pays.
Hydro-Québec
Nothing anywhere, and the neighbour is out too
That's a grid outage. Report it, follow it on the outage map, and wait. Nothing to pay.
1 800 790-2424Hydro-Québec first
Half the house is dead, or the lights dim and then surge
That's the signature of a failing neutral or a bad joint at the connection point. Hydro-Québec comes and redoes the joint at no charge. An electrician called first will bill you a visit to tell you the same thing.
1 800 790-2424Us
Burning smell, a panel that's warm to the touch, a breaker that won't stay in, a torn mast or a disconnected service cable
All of that is on your side of the connection point, so it's on ours. We cut power, make it safe, and repair it. Nights and weekends included.
418 555-0193
The Hydro-Québec–CMEQ agreement covers residential 120/240 V service up to 200 A on overhead lines: voltage fluctuations, or a loss of 240 V at your installation only. Its rule is spelled out — call Hydro-Québec before anything else — and so is its flip side: if the fault turns out to be in your own installation, the costs are yours. Which is exactly why we tell you to call the other number first.
Three things to do meanwhile
- Trip the main breaker if the panel is hot, smells, or crackles. It's the big one at the top.
- Don't touch a downed wire, even a dead-looking one, even in your own yard. Stay ten metres back and report it.
- Unplug anything sensitive. Unstable voltage kills electronics more reliably than a clean outage does.
What we leave behind
A rebuilt panel, point by point. This isn't a photo: it's a drawing of what gets checked on every code upgrade, including the parts you can't see once the door is closed.
- Service entrance and main breakerIts rating is your capacity: 100 A or 200 A. Everything else on this page follows from that number.
- Every circuit labelledWritten properly, not in pencil. The day you need to cut power fast, that's the difference between ten seconds and five minutes.
- Arc-fault and ground-fault breakersArc-fault for bedrooms, ground-fault for the bathroom, the kitchen counter and outdoors. It's the single most common gap in the panels we replace.
- Grounding and bondingGround electrode, bonding continuity, water service. The most common omission in pre-1970 installations, and the only one you can never see from outside.
- Two double spaces left freeAn EV charger, a heat pump, a hot tub: you leave room at install time. Filling a panel to the brim saves thirty dollars and costs a thousand more three years later.
- The load calculation, inside the doorA copy of the calculation stays in the panel, dated and signed. The next electrician starts where we stopped instead of counting everything again.
Is your panel big enough?
The question that decides the price of nearly every job we quote. The calculation below follows Rule 8-200 of the Canadian Electrical Code — the one an inspector uses. It takes thirty seconds.
Finished basement included. A typical Lévis bungalow is 110 to 160 m².
Baseboards and heat pumps added up, in kilowatts. Enter 0 if you heat with gas or oil.
130.0 A
of which the charger : 30.0 A
Without the charger you fit. With it, you need a load controller.
A load controller watches the service and cuts the charger when the house draws too much. The car charges a little slower on the coldest evenings, and the panel stays where it is. That's a few hundred dollars instead of a few thousand.
Get a quote with a controllerShow the breakdown
- Living area
- 6,000 W
- Heating (100% of the first 10 kW, 75% of the rest)
- 10,000 W
- Range
- 6,000 W
- Other loads over 1500 W, at 25%
- 2,000 W
- Charging station
- 7,200 W
- Total
- 31,200 W ÷ 240 V
Estimate based on Rule 8-200(1)(a): 5000 W for the first 90 square metres, 1000 W per additional portion, heating at 100% of the first 10 kilowatts then 75%, range at 6000 W, charger at 100%, and other loads over 1500 W at 25%. The official calculation filed with a permit application accounts for loads this form doesn't ask about. It is not a substitute for a site survey.
Charging stations and the Écorecharge grant
The charger itself is the easy part. The cost is in what sits behind it — and what sinks a grant application is an administrative detail decided before the work starts.
Capacity, before anything else
The calculation above answers it in thirty seconds. It decides whether the bill is $1,200 or $4,500, and no charger vendor will tell you before you sign.
You ran the calculation above:Without the charger you fit. With it, you need a load controller.Back to the calculation
A connected charger, or nothing
Since April 1, 2026, only connected chargers qualify for Écorecharge. An ordinary 240 V charger installs perfectly well — it just no longer entitles you to anything.
A licensed contractor, not a brother-in-law
The Construction Code requires the work to be done by an RBQ-licensed contractor, and the program points to the CMEQ directory to verify it. An unlicensed installation isn't merely ineligible: it's illegal.
The invoice is part of the file
A copy of the installation invoice goes with the application. Ours is itemized line by line with the licence number on it, because it's meant to be read by somebody other than you.
Écorecharge replaces the charging-station side of Roulez vert. Amounts and conditions change from year to year, so we check the program's current state on the day we quote rather than repeating a figure that's six months old.
Areas we serve
These are the times we hold at night and on weekends, not just during office hours. Lévis first: that's where the shop is, and it's what makes an under-45-minute promise possible.
- Lévis — Desjardins · LauzonArrival timeunder 45 min
- Lévis — Saint-Romuald · CharnyArrival timeunder 45 min
- Lévis — Saint-Jean-Chrysostome · PintendreArrival timeunder 45 min
- Saint-Nicolas · Saint-RédempteurArrival timeunder 45 min
- Sainte-Hélène-de-BreakeyvilleArrival timeunder 60 min
- Saint-Lambert-de-Lauzon · Saint-ÉtienneArrival timeunder 60 min
- Québec City (across the bridges)Arrival timeunder 75 min
- Sainte-Marie · ScottArrival timeunder 90 min
Free quote
For anything that isn't an emergency: a panel, a code upgrade, a charger, extra circuits, or a second opinion on a quote that looks expensive to you.
- 24/7 emergency
- 418 555-0193
- RBQ
- 5678-1234-01
- CMEQ
- CMEQ member
- Master electrician, Lévis
- 2140 route des Rivières, Lévis, QC G6W 0K3